Consumers have a fortnightly right of revocation.
Right of revocation
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the date on which you or a third party designated by you who is not the carrier took possession of the goods.
To exercise your right of revocation, you must contact us (Tobias Zikoll, Hans Katzer Str. 3, 51503 Rösrath, Germany, firstname.lastname@example.org, phone: +49 (0)2205 92055-0) by means of a clear declaration (e.g. a letter sent by post, a fax or an e-mail) of your decision to revoke this contract. You can use the attached model revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of revocation before the expiry of the revocation period.
Consequences of revocation
If you revoke this contract, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this contract. This includes all payments we have received from you, including delivery charges (other than additional charges arising from your choice of delivery method that isn’t the cheapest standard delivery offered by us). For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged for your refund. We may refuse to refund you until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and at the latest within fourteen days of the day on which you notify us of the revocation of this contract. This period is met if you dispatch the goods before the fourteen-day period has expired. You shall bear the direct costs of returning the goods. You shall be liable for any depreciation of the goods only if such depreciation is due to your handling of the goods in a way that is not necessary to examine the goods’ nature, properties and functionality.
Model revocation form
(If you want to revoke the contract, please fill out this form and send it back.)
– To Tobias Zikoll, Hans Katzer Str. 3, 51503 Rösrath, email@example.com, Germany
– I/we (*) hereby revoke the contract concluded by me/us (*) regarding the purchase of the following goods (*)/the provision of the following services (*)
– Ordered on (*)/received on (*)
– Name(s) of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for paper communication)
(*) Delete as appropriate.
German Revocation instruction created with the Trusted shops Legal copywriter in cooperation with Wilde Beuger Solmecke Attorneys at Law.